Privacy Policy

1. Information We Collect

We collect personal information to provide you with customized travel planning, booking confirmations, and concierge assistance. This includes:

• Personal details: Full name, date of birth, passport details (for international travel), nationality, and gender.
• Contact information: Email address, phone number, and physical mailing address.
• Travel preferences: Meal requirements, seat choices, accessibility needs, and destination lists.
• Billing details: Credit/debit card information, billing address, and bank details (processed through secure payment gateways).

2. How We Use Your Information

We process your information for the following business purposes:

• Confirming flight tickets, hotel reservations, and travel insurance coverage.
• Assisting with international visa applications and passport submissions.
• Sending real-time trip notifications, flight delays, or schedule modifications.
• Processing secure payment transfers and issuing invoices or refund receipts.
• Providing 24/7 concierge support during your travel itinerary.

3. Sharing with Third Parties

To fulfill your travel bookings, we must share relevant details with selected service providers:

• Airlines and Hotel chains: To finalize passenger names and reservation slots.
• Local Ground Coordinators: Drivers, tour guides, and activity operators at your destinations.
• Visa Handlers and Consulates: For processing official travel entry approvals.
• Insurance Providers: To register travel transit protection packages.

Beyond Trips never sells, rents, or trades your personal information to third parties for independent marketing purposes.

4. Data Security and Encryption

We implement standard technical and organizational security measures to protect your personal details from unauthorized access, loss, or theft. This includes Secure Socket Layer (SSL) encryption for all online payment transmissions, multi-factor database access controls, and regular network audits.

5. Your Rights and Choices

You have the right to access, update, correct, or request the deletion of your personal details stored in our database. If you wish to make changes to your booking details or request account deletion, please contact us at support@beyondtrips.com.